FREQUENTLY ASKED QUESTIONS
Yes, the product you receive will match the brand and type shown in the image and description. However, because we sell surplus and discounted diabetic supplies, packaging may vary slightly or show minor cosmetic wear. Rest assured, all items are carefully inspected to ensure they meet our quality standards before shipping.
Your sales receipt is emailed to you immediately after purchase. You can also view and download it anytime by logging into your account and checking your order history.
To return an item, please contact our customer support team through the page with your order number and reason for return. We’ll guide you through the return process and provide any necessary instructions. Please note that returns may be subject to eligibility based on product condition and return window.
We do our best to restock popular items regularly, but availability depends on our surplus inventory. If a product is out of stock, we recommend checking back soon or contacting our support team for updates on future availability.
We currently ship orders within the United States. If you have specific shipping needs or questions about your location, feel free to contact our support team for assistance.
